top of page

Before we start your knife

 

Why does my custom knife take so long to make?

Watch these four videos on how we make your knife:

Part 1 - https://www.youtube.com/watch?v=Er1A_5Jh01A

Part 2 - https://www.youtube.com/watch?v=e_NW0UCMYmY

Part 3 - https://www.youtube.com/watch?v=aOhlDS3HVZ8

Part 4 - https://www.youtube.com/watch?v=aTG8HamsgNE&t=360s

 

Definition of Custom Knives

Custom knives are knives made to order. Because these are specialised knives, suited to the individual client and ordered and built to his/her own agreement and specifications.

 

The Deposit

Custom knives are ordered with a non-refundable $100.00 deposit. The deposit is used to purchase blade steel, handle material, and some of the expendables that will be used to build your knife. It also compensates me slightly for the initial investment of time to start your project.

 

General Knives vs Custom Knives

General knives are knives I make regularly for sale and they have the same dimensions as their predecessor. Custom knives are usually a one off build and are made to order. Custom knives inherently cost more.

 

Custom Knife Payments

Payments accepted for custom knives are the balance due of the knife plus the Australia Post shipping charges. I don't charge for handling, boxes, or other fees. I do accept bank transfers and PayPal. I'll need the shipping address  to calculate the Australia Post shipping charges. Your custom knife will be sent to you when full payment has been received.

 

How Long?

Please allow between 6 to 8 weeks for your customised knife. If it will take longer I will contact you.

 

Custom Knife Purchases and Disputes

Because custom knives are made to order, they can not simply be returned or exchanged. The client is responsible for payment for their custom project. I will work with them for their satisfaction, but obviously a custom knife can not simply be resold like an General knife, because it is a specialised, personalised knife suited only to the client who ordered it. If you are a client, please be certain you agree to the custom knife project before we finalise an order and the deposit is made.

 

Note: There are certain finishes and materials that may not be covered in this policy. Knives with blued blades, or shell or bone handles can be more easily damaged in nature and finish can be defaced by handling or scuffed by repeated insertion and removal from a sheath. Some materials can change in the temperature and humidity changes of shipping, so once the knife has been accepted, it can not be returned for a refund. Be sure and ask if you are uncertain about these finishes or materials.

© 2018 Cassidy Kustom Knives

bottom of page